Mt Buller Chalet Hotel Suites — Lodging in Mount Buller

Reviews of Mt Buller Chalet Hotel Suites

• Grace

  Added 2016.03.07

  Run down HOTEL, STAFF-understaffed, NOT helpful nor could solve any of out issues after travelling from some distance away leaving us with no choice in the end. Payed for larger room or suit, was given a Standard room with no bed for my daughter, DOUBLED BOOKED-They said, OVERBOOKED-They said??????. Premised the larger room the next morning, the morning after that etc. Our room we ended staying in was $120 less then the room we booked with NO REFUNDS PROVIDED TO US-because they PROVIDED a FOLD OUT BED FOR MY DAUGHTER which should have been in the correct room. Our stay was 4night-5days. WE PUT UP WITH 3NIGHT-LEFT ON DAY 4. DISAPPOINTMENT in the case is overrated. You have been WARNED. IN THE END offered 10% Discount-NO THANKS.
• Charles

  Added 2015.08.14

  The place is amazing, well suited for all needs. Staff is really friendly and helpful. It is definitely a great place to hold a business meeting.
• Elijah

  Added 2015.05.19

  Excellent facilities always impressed when I visit. But on the pricey side but the prices at the bar are still affordable
• Connor

  Added 2014.12.03

  I DO NOT RECOMMEND THIS PLACE. WARNING!!!!!
• Adam

  Added 2014.09.16

  I would NOT recommend this Hotel.
• Jonathan

  Added 2014.05.31

  Look, the staff were great, the location is great but the owners have obviously not spent any money on this place for years. They are riding its location on our behalf and our money.
• Sebastian

  Added 2014.02.19

  Reasonably priced food/drinks and a terrific menu. Great atmosphere.
• Blake

  Added 2014.01.12

  Oh Boy does this place need updating. The Hotel is in a perfect central Location and the staff were all smiles, it goes down hill from there. The 2 stars are for location and staff only. The room was dated, the blankets were very old and looked very used and cheap. The pillows had hardly any filling in them, almost flat. But the most awful thing was the mattresses. Spring mattresses that were so noisy, the springs moved and creaked and pocked into our bodies. It was old and dated mattresses that should have been thrown out long ago. The pull out bed mattress for the kids was useless. Even my 5 year old complained about how soft the mattress was and that he could feel the steel frame under him. at over $1000 for 2 nights we expected more then what we got. If you want a good night sleep after skiing or just being in the snow then this hotel is not for you. If you require a good night sleep then this hotel is not for you.